Effective Date: May 1, 2026

Welcome to BanglaTaste.com (“BanglaTaste,” “we,” “our,” or “us”). By accessing or using our website, marketplace platform, mobile services, or related services, you agree to comply with and be legally bound by the following Terms & Conditions.

1. Platform Overview

BanglaTaste.com is an online marketplace platform that connects customers with participating restaurants and food vendors offering Bangladeshi cuisine and related services.

BanglaTaste:

• Facilitates restaurant discovery

• Supports menu browsing

• Enables order placement

• Provides payment integration

• Coordinates marketplace operations

BanglaTaste does not directly prepare food unless explicitly stated.

2. Eligibility

By using BanglaTaste.com, you confirm that:

• You are legally capable of entering into binding agreements

• All information provided is accurate

• You will comply with applicable laws

• You will not misuse the platform

3. Orders & Fulfillment

• Orders are subject to restaurant acceptance and availability

• Participating restaurants are responsible for:

  • Food preparation

  • Food safety

  • Order accuracy

  • Packaging

• Delivery methods may include:

  • Third-party delivery providers

  • Restaurant-managed delivery

  • Customer pickup

• Delivery times are estimates only

• BanglaTaste is not liable for external delays beyond reasonable operational control

4. Payments

• All prices are displayed in applicable currency unless otherwise stated

• Customers agree to pay:

  • Food costs

  • Taxes

  • Delivery fees

  • Service fees

• Payment processing may involve third-party payment providers

• BanglaTaste is not liable for third-party payment processor disruptions

5. Refunds, Cancellations & Disputes

• Refund, cancellation, and exchange requests are governed by:

BanglaTaste Store Policies

• BanglaTaste reserves the right to review disputes

• Restaurants retain responsibility for food quality

• Third-party couriers retain responsibility for delivery execution after handoff

6. Vendor Responsibilities

Participating vendors/restaurants agree to:

• Maintain required business licenses

• Follow food safety laws

• Provide accurate menus and pricing

• Fulfill orders responsibly

• Maintain service standards

• Comply with BanglaTaste vendor policies

BanglaTaste reserves the right to suspend or remove vendors for:

• Unsafe food practices

• Fraud

• Repeated complaints

• Regulatory violations

• Platform misuse

7. User Conduct

Users agree not to:

• Use false information

• Abuse vendors or couriers

• Attempt fraud

• Interfere with platform functionality

• Upload harmful code

• Violate laws or regulations

8. Intellectual Property

All BanglaTaste branding, logos, content, designs, software, and platform assets are protected by applicable intellectual property laws.

Unauthorized use is prohibited.

9. Limitation of Liability

To the maximum extent permitted by law, BanglaTaste shall not be liable for:

• Vendor food preparation failures

• Delivery provider failures

• Delays

• Lost profits

• Service interruptions

• Data breaches caused by third-party providers

• Indirect or consequential damages

BanglaTaste operates as a marketplace facilitator.

10. Privacy

User data handling is governed by the:

BanglaTaste Privacy Policy

11. Account Suspension / Termination

BanglaTaste reserves the right to suspend or terminate accounts for:

• Fraud

• Abuse

• Policy violations

• Legal violations

• Harmful platform behavior

12. Regulatory Compliance

Users and vendors are responsible for complying with all applicable:

• Food safety regulations

• Consumer laws

• Tax obligations

• Local business laws

13. Changes to Terms

BanglaTaste reserves the right to modify these Terms & Conditions at any time.

Updated terms become effective upon posting.

14. Governing Law

These Terms shall be governed by the laws of:

Ontario, Canada

Applicable federal Canadian laws may also apply.

15. Contact

For legal, policy, or customer service inquiries:

BanglaTaste.com

Email: [email protected]

Website: www.banglataste.com

Final Disclaimer

By using BanglaTaste.com, you acknowledge that:

• BanglaTaste is a marketplace platform

• Vendors are independently responsible for food quality

• Delivery providers may operate independently

• You accept these Terms & Conditions in full.